1. Introduction
WaitlistNinja ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our waitlist management, referral tool, and email marketing platform ("Platform"). By accessing or using our Platform, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect and process the following types of information:
2.1 Personal Information
Contact Information: Name, email address, phone number, and mailing address.
Account Information: Username, password, and other registration details.
2.2 Usage Data
Technical Information: IP address, browser type, operating system, and device information.
Usage Information: Pages viewed, time spent on the Platform, clicks, and other actions.
2.3 Communication Data
Messages: Any communications you send to us, including emails and messages sent through the Platform.
2.4 Marketing and Referral Information
Referral Data: Information about users you refer to the Platform.
Marketing Preferences: Your preferences for receiving marketing communications.
3. How We Use Your Information
We use the information we collect for various purposes, including:
3.1 To Provide and Improve Our Services
Manage your account and provide access to the Platform.
Process transactions and send notifications.
Improve the functionality and performance of the Platform.
3.2 To Communicate with You
Respond to your inquiries and provide customer support.
Send administrative information, such as updates to our terms and policies.
3.3 For Marketing and Promotions
Send promotional materials and newsletters, with your consent.
Manage and track referrals and rewards.
3.4 For Legal and Security Purposes
Comply with legal obligations and protect our rights.
Detect, prevent, and address fraud and security issues.
4. How We Share Your Information
We may share your information with third parties under the following circumstances:
4.1 With Your Consent
We may share your information with third parties if you have given us your explicit consent to do so.
4.2 With Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
4.3 For Legal Reasons
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
4.4 Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Your Rights and Choices
You have certain rights and choices regarding your information, including:
5.1 Access and Update
You can access and update your account information at any time by logging into your account.
5.2 Opt-Out of Marketing Communications
You can opt-out of receiving marketing emails by following the unsubscribe link in the emails. You can also update your preferences in your account settings.
5.3 Data Deletion
You can request the deletion of your personal information by contacting us at [email protected]. Please note that we may need to retain certain information for legal or administrative purposes.
6. Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. While we strive to protect your information, we cannot guarantee its absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By using our Platform, you consent to the transfer of your information to such locations.
9. Children's Privacy
Our Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Platform. Your continued use of the Platform after any changes indicates your acceptance of the new Privacy Policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].
